Please read this carefully. These Terms of Service ('Terms') form a binding legal agreement between you and Dream To Print Publishing, a division of Impctrs Management Group ('we,' 'us,' or 'our'). By accessing our website at www.dreamtoprintpublishing.com or using any of our services, you are agreeing to be bound by what's written here.

If you're reading this before signing a contract with us, good. If something here raises a question, reach out before you proceed. We'd rather have an informed client than a confused one.

These Terms apply to all visitors, prospective clients, and active clients. If you do not agree, please discontinue use of our website and services.

1. About Dream To Print Publishing

Dream To Print Publishing is an independent publishing company based in the United States, operating under parent company Impctrs Management Group. We help business owners, entrepreneurs, and social impact leaders turn their expertise into professionally published books.

Our services include but are not limited to: manuscript development support, editorial services, book design and formatting, publishing coordination, ISBN and copyright registration assistance, and distribution guidance.

We operate alongside sister brands including 808 Talent Source, Impctrs University, AI Arkitech, and Skhillz Academy. While each brand operates independently, certain cross-brand opportunities may be offered to our clients where relevant.

2. Acceptance of Terms

By using our website or engaging our services, you confirm that:

- You are at least 18 years of age, or the legal age of majority in your jurisdiction

- You have the legal capacity to enter into a binding agreement

- If acting on behalf of a business, you have the authority to bind that business to these Terms

- You have read, understood, and agree to be bound by these Terms and our Privacy Policy

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after any update constitutes acceptance of the revised Terms.

3. Services and Scope of Work

3.1 Service Descriptions

The specific services we provide to you will be outlined in a separate written agreement, proposal, or statement of work ('Project Agreement'). These Terms govern the overall relationship; the Project Agreement governs the specifics of your engagement.

Where any conflict exists between these Terms and a Project Agreement, the Project Agreement takes precedence with respect to the specific services described therein.

3.2 No Guarantee of Publishing Outcome

We provide professional publishing support services. We do not guarantee that your book will achieve a specific number of sales, reach a specific audience size, generate a specific revenue figure, or be accepted by any particular retailer, distributor, or awards body. Publishing outcomes depend on numerous factors outside our control, including market conditions, reader demand, and the quality and positioning of the content itself.

What we do guarantee is professional execution of the services agreed upon in your Project Agreement.

3.3 Client Responsibilities

A successful publishing project is a collaboration. To receive the full benefit of our services, you agree to:

- Provide accurate, complete information about your project and goals

- Deliver manuscript materials, feedback, and approvals within agreed timelines

- Communicate promptly when issues arise or circumstances change

- Ensure you have the legal right to publish all content you submit to us

- Respond to editorial or design feedback within reasonable timeframes as outlined in your Project Agreement

Delays caused by client non-responsiveness may affect timelines and could result in additional charges. We'll always communicate before any such charges are applied.

4. Fees, Payment, and Billing

4.1 Pricing

All fees for our services are set forth in your Project Agreement or as listed on our website at the time of purchase. Prices are quoted in U.S. dollars unless otherwise specified. Dream To Print Publishing reserves the right to adjust pricing at any time, but any change will not affect services already contracted and paid for.

4.2 Payment Terms

Unless your Project Agreement specifies otherwise, the following payment terms apply:

A deposit or initial payment is required to commence work, typically 50% of the total project fee

Remaining balances are due according to the milestones outlined in your Project Agreement

All invoices are due within 14 days of issuance unless a different timeline is agreed in writing

4.3 Late Payments

Invoices not paid within the agreed timeframe may be subject to a late fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) on the outstanding balance. We reserve the right to pause work on your project until overdue balances are resolved. We won't do this without notice, but we will do it if necessary.

4.4 Refund Policy

Due to the nature of our work, refunds are handled on a case-by-case basis and governed primarily by your Project Agreement. As a general matter:

- Deposits are non-refundable once work has commenced

- Payments made for completed milestones are non-refundable

- If we are unable to deliver agreed services due to circumstances on our end, we will offer a prorated refund or credit at our discretion

If you are a consumer located in the European Union, you may have statutory cancellation rights under the EU Consumer Rights Directive. Where applicable, you may cancel a service contract within 14 days of entering into it, provided work has not yet commenced. Once work has begun at your request, your right of withdrawal may be limited or extinguished. Please contact us to discuss your specific situation.

4.5 Taxes

You are responsible for all applicable taxes, duties, or levies imposed by your jurisdiction on services purchased from us. Where required by law, we will collect and remit sales tax or VAT. EU clients purchasing services may be subject to VAT under applicable rules.

5. Intellectual Property

5.1 Your Content

You retain full ownership of all original content you create and submit to us, your manuscript, your ideas, your story. By engaging our services, you grant Dream To Print Publishing a limited, non-exclusive license to use, reproduce, format, edit, and adapt your content solely for the purpose of delivering the services outlined in your Project Agreement. We claim no ownership over your work.

5.2 Our Work Product

Upon receipt of full payment, any work product we create specifically for your project, such as cover designs, interior layouts, and formatted files, is transferred to you as outlined in your Project Agreement. Until full payment is received, all work product remains the property of Dream To Print Publishing.

5.3 Pre-Existing Materials and Tools

Certain tools, templates, frameworks, and processes we use in delivering services are proprietary to Dream To Print Publishing or licensed from third parties. These are not transferred to you as part of your engagement. You receive the output; we retain the methodology.

5.4 Our Brand and Website Content

All content on www.dreamtoprintpublishing.com, including text, graphics, logos, and design elements, is the property of Dream To Print Publishing or its licensors and is protected by U.S. and international copyright and trademark law. You may not copy, reproduce, distribute, or create derivative works from our site content without explicit written permission.

5.5 Your Representations Regarding Content

By submitting content to us, you represent and warrant that:

- You are the original author or have obtained all necessary rights and permissions to publish the content

- The content does not infringe upon any third party's copyright, trademark, privacy rights, or other legal rights

- The content does not contain defamatory, fraudulent, or unlawful material

- You have obtained written releases or permissions for any identifiable individuals, real events, or third-party materials included in the work

You agree to indemnify and hold us harmless from any claims arising from a breach of these representations. This is not a formality; if your content creates a legal problem, you're responsible for it.

6. Confidentiality

Both parties acknowledge that in the course of this engagement, confidential information may be shared. Each party agrees to hold the other's confidential information in strict confidence and not to disclose it to third parties without prior written consent, except as required by law.

Confidential information includes: unpublished manuscript content, business strategies, financial terms, client lists, and any information designated as confidential at the time of disclosure.

This obligation survives the termination of your engagement with us. Your unpublished book is yours; we will not share, publish, or discuss it without your permission.

7. Testimonials and Case Studies

We may ask to feature your completed project as a case study or success story in our marketing materials. This is always optional and always requires your prior written consent. We will never use your name, likeness, or project details for promotional purposes without explicit permission.

If you provide us with a testimonial voluntarily, you grant us a non-exclusive, royalty-free license to use it in our marketing materials, including our website, social media, and print materials. You can request the removal of a testimonial at any time by contacting us in writing.

8. Termination

8.1 Termination by You

You may terminate your engagement with us at any time by providing written notice. Termination does not entitle you to a refund of amounts already paid for completed milestones or commenced work. Any outstanding balance for work completed up to the point of termination remains due.

8.2 Termination by Us

We reserve the right to terminate services if:

You materially breach these Terms or your Project Agreement and fail to cure the breach within 10 business days of written notice

You engage in abusive, threatening, or harassing behavior toward our staff or contractors

Payment is more than 30 days past due, and no resolution has been reached

Continuing the engagement would require us to act unlawfully or unethically

If we terminate for reasons within our control and not caused by your breach, we will provide a prorated refund for undelivered services.

8.3 Effect of Termination

Upon termination, each party will return or destroy the other's confidential materials upon request. Any work product for which full payment has been received will be delivered to you. Unpaid work product remains with Dream To Print Publishing until outstanding balances are settled.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Dream To Print Publishing and its affiliates, officers, employees, contractors, and agents shall not be liable for:

- Any indirect, incidental, special, consequential, or punitive damages

- Loss of profits, revenue, data, goodwill, or business opportunities

- Damages arising from your reliance on information provided through our services or website

- Any interruption, delay, or failure of our website or services

Our total cumulative liability to you for any claims arising out of or related to these Terms or your engagement with us shall not exceed the total amount you paid us in the 12 months preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain types of liability. If you are located in such a jurisdiction, including many EU member states, these limitations may not fully apply to you, and your statutory rights remain unaffected.

10. Disclaimer of Warranties

Our services are provided 'as is' and 'as available.' We make no warranties, express or implied, beyond what is explicitly stated in your Project Agreement. We do not warrant that our website will be error-free, uninterrupted, or free of viruses or other harmful components.

Nothing in this section limits our liability for death, personal injury, or fraud caused by our negligence, or any other liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Dream To Print Publishing, its parent company Impctrs Management Group, its affiliates, officers, employees, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees) arising out of or related to:

- Your use of our services or website

- Your violation of these Terms

- Your content, including any claim that your content infringes third-party rights

- Your breach of any representations or warranties made in these Terms

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which Impctrs Management Group is incorporated, without regard to conflict of law principles. For clients located in the European Union or the United Kingdom, mandatory consumer protection laws of your country of residence may also apply and are not overridden by this clause.

12.2 Informal Resolution

Before filing any formal legal action, both parties agree to attempt a good-faith resolution of any dispute. Please contact us at [email protected] with a written description of the issue. We will respond within 15 business days. Many issues can be resolved faster and cheaper without involving courts or arbitration.

12.3 Binding Arbitration (U.S. Clients)

For clients located in the United States, any dispute not resolved informally will be submitted to binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration will be conducted on an individual basis; class actions are waived. The arbitrator's decision will be final and binding, and judgment may be entered in any court of competent jurisdiction.

You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

12.4 EU and UK Dispute Resolution

If you are located in the European Union, you may also submit a complaint to the Online Dispute Resolution platform operated by the European Commission at https://ec.europa.eu/consumers/odr. UK consumers may seek assistance from the Citizens Advice Bureau or relevant Alternative Dispute Resolution schemes.

13. Consumer Rights (EU and UK)

If you are a consumer located in the European Union or the United Kingdom, you benefit from mandatory consumer protection rights that these Terms do not and cannot override. These include:

- The right to receive services that conform to the agreed description and are performed with reasonable care and skill

- Statutory cancellation rights under the EU Consumer Rights Directive or UK Consumer Rights Act, subject to the exceptions noted in Section 4.4 above

- Protections against unfair contract terms under applicable consumer law

- The right to pursue remedies through your local courts, regardless of any jurisdiction clause in these Terms

Nothing in these Terms is intended to exclude or restrict rights you are entitled to as a consumer under the law of your country of residence.

14. Website Use and Conduct

When using our website, you agree not to:

- Use the site for any unlawful purpose or in violation of any applicable regulations

- Attempt to gain unauthorized access to any portion of our website, servers, or systems

- Transmit any viruses, malware, or other harmful code

- Scrape, harvest, or collect data from our site using automated tools without our written consent

- Impersonate Dream To Print Publishing, its staff, or any other person

- Post or transmit content that is defamatory, harassing, obscene, or otherwise objectionable

We reserve the right to restrict or terminate access to our website for any user who violates these conditions, without prior notice.

15. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or platforms. These links are provided for your convenience only. Dream To Print Publishing does not endorse, control, or take responsibility for the content, privacy practices, or terms of any third-party site.

Your interactions with third-party platforms are governed by their own terms and policies. We encourage you to review those before engaging.

16. Force Majeure

Neither party will be held liable for failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to: natural disasters, pandemics, war, government action, internet outages, or labor disputes. The affected party must notify the other promptly and resume performance as soon as reasonably practicable.

If a force majeure event prevents performance for more than 60 consecutive days, either party may terminate the engagement by written notice, with fees adjusted to reflect work completed up to that point.

17. Entire Agreement and Severability

These Terms, together with your Project Agreement and our Privacy Policy, constitute the entire agreement between you and Dream To Print Publishing with respect to the subject matter herein. They supersede all prior discussions, representations, and agreements.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remainder of the Terms will continue in full effect.

18. Waiver

Failure by either party to enforce any provision of these Terms does not constitute a waiver of that party's right to enforce the same or any other provision in the future. Waivers must be in writing to be effective.

19. Contact Information

Questions about these Terms? Something feels unclear or incomplete? We genuinely want to hear from you before a problem becomes a dispute.

Dream To Print Publishing

A division of Impctrs Management Group

Website: www.dreamtoprintpublishing.com

General Inquiries: [email protected]

Legal/Privacy: [email protected]

We respond to all inquiries within 3 business days. Legal matters will be escalated appropriately and handled with care.

Your Book Belongs in the World. Let's Put It There.

Your expertise has value. Your story has power. Your readers are already waiting.

Start your publishing journey at www.dreamtoprintpublishing.com